Support
Frequently asked questions.
Is my property insured?
Insurance options are available depending on the selected storage or shipping service.
Can I access my vault anytime?
Access is provided according to your account type and facility policies.
Do you provide international shipping?
Yes. We coordinate secure domestic and international logistics.
Can I track my shipment?
Yes. Every eligible shipment receives a unique tracking number that can be entered on the tracking page.
What assets can be stored?
We accommodate a wide range of valuable items, subject to applicable laws and our acceptance policies.
Still have a question?
Our support team is available Monday through Friday.